Frequently Asked Questions

We're at 3295 N. Arlington Heights Rd., Suite 111, Arlington Heights, IL 60004, in Chicago's northwest suburbs. We regularly welcome clients from Buffalo Grove, Northbrook, Deerfield, Highland Park, Palatine, Long Grove and Barrington, as well as people traveling from across Illinois and neighboring states.

We schedule by appointment so that every person gets our full, undivided attention. That means no waiting room, no distractions and no rushing — just a private room and the time to talk things through properly. Call us at (847) 541-9799 and we'll find a time that works for you.

A retail wig shop sells you something off a shelf. We work exclusively with clients navigating hair loss, and every solution we provide is custom measured, fitted, cut and styled for that specific person. We also teach you how to wear, style and care for your piece, and we're here for ongoing service long after your first appointment.

You'll meet privately with a specialist who will listen to your story, look at your hair loss pattern, and talk through the options that suit your lifestyle, styling ability and coverage needs. There's no pressure and no obligation — many people come in simply to learn what's possible.

Cost depends on the type of piece, the cap construction, and whether it's human hair or synthetic, so we review options across a range of price points during your consultation. If your hair loss is medically related, your piece may be prescribed as a cranial prosthesis, and some insurance plans recognize it for coverage — we're glad to help you look into that.

That's completely normal, and you are far from alone. Hundreds of clients have walked through our door feeling uncertain and left feeling like themselves again. There's no pressure here and no rush — just compassionate care from people who have specialized in this for over 40 years.